Shipping
Shipping & delivery
Your Minicomb is packed the same day you order (or the next morning if you order after 3pm UK time) and sent with tracked delivery.
Delivery times
| Destination | Delivery time | Cost |
|---|---|---|
| United Kingdom | 7–15 working days | FREE |
| Europe | 7–15 working days | Calculated at checkout |
| Rest of world | 15+ working days | Calculated at checkout |
Every order is tracked. You will receive an email with your tracking link as soon as your Minicomb ships.
What to expect
- Order confirmation email immediately after you check out.
- Dispatch notification with a tracking link, usually within 24 hours of ordering.
- Real-time updates from the courier as your Minicomb travels to you.
Track your order
You can track your order at any time with your order number — even before it ships.
Customs & import duties
For Europe and Rest of World orders, import duties or VAT may apply on arrival depending on your country. These are not included in the shipping cost and are the customer's responsibility.
Wrong address?
Email hello@elxyra.com as soon as possible — we can update your delivery address until your order has been dispatched.
Looking for returns?
See our returns page — 30 days, free UK returns, full refund.