Common questions

Is the Minicomb safe to use?

Yes. The ceramic teeth feature anti-scald protection, so heat stays on the hair, not your scalp or fingers. Auto-shutoff kicks in after 30 minutes of inactivity for peace of mind.

How long does it take to heat up?

Around 3 minutes from cold to working temperature. Perfect for a quick touch-up before stepping out.

Is it really cordless?

Completely. USB-C rechargeable battery that gives you up to 35 minutes of continuous styling per charge — enough for several touch-ups across the day.

Will it work on my hair type?

Yes — the Minicomb is designed for straight, wavy, curly and coily hair. Use the lower heat settings on fine hair and the higher settings for thicker or coarser textures.

Can I use it on dry or damp hair?

Dry hair only. The comb is a styler, not a dryer — it smooths and finishes already-dry hair.

What is in the box?

The Minicomb, a protective travel case, a USB-C charging cable, and a quick-start guide.

How long is the warranty?

365 days. If anything goes wrong with your Minicomb in the first year, we will repair or replace it — no questions.

What is your warranty policy?

Every Minicomb is covered by a 365-day warranty against manufacturing defects, on top of your statutory rights under the UK Consumer Rights Act 2015. The warranty covers heating, battery, charging and electronics faults. See our full warranty policy for details on what is covered, exclusions, and how to claim.

Where do you ship?

We ship worldwide. Free UK shipping on every order, with tracked delivery in 7–15 working days. Europe: 7–15 working days. Rest of world: 15+ working days. Every order is tracked — you will get a link the moment your Minicomb ships. See our shipping page for full details.

What is your returns policy?

30 days, free returns from anywhere in the UK. Try it, and if it is not for you, send it back for a full refund.

Still got a question? Write to us and we will reply within 24 hours.